Privacy Policy

Last updated: October 1, 2026 · in effect since 2019

This Privacy Policy explains how Team Sports Management Inc ("TeamSports", "we", "us") collects, uses, shares, and protects personal information when you use the TeamSports mobile app, the TeamSports web app and manager CMS, and our related services (together, the "Service"), accessible at teamsports.me.

By creating an account or using the Service you agree to this Policy. If you do not agree, do not use the Service.

1. Who we are

The data controller responsible for your personal information is Team Sports Management Inc. You can reach us at administrator@teamsports.me.

2. Information we collect

Information you provide

Account & identity. When you sign in we create an account using your email address and, where you use a social login, your name and profile photo. You can sign in with Google, Apple, Facebook, or email and password. From social providers we receive only the basic profile fields you authorize — we never receive your password for a social account.
Profile information. First and last name, profile and cover photos, and any other details you add to your profile.
Team and activity data. Teams you create, join, follow, or manage; your role (player, coach, manager, spectator); rosters; events, games, practices, and schedules, including event locations and venues.
Content you upload. Photos and other media you add to your profile, teams, or games. Each uploaded image is owned by you; only you can modify or delete the original.
Social connections. Friend requests and friendships, team followers, and parent/child relationships you establish (see "Children" below).
Communications. Messages or requests you send through the Service and any correspondence with our support.
Reports and blocks. When you report content or a person, we store your account id, the reason you chose, any note you write, and the identity of the content reported. When you block someone, we store that link between your account and theirs.

Information we collect automatically

Device & usage data. Device type, operating system, app version, and general interaction events needed to operate and improve the Service.
Log & connection data. IP address, timestamps, and request metadata collected for security and reliability.
Push notification tokens. If you enable notifications, we store a device push token to deliver alerts. We treat these as sensitive credentials.

Location

We do not continuously track your device location. When you create or search for an event venue, we use Google Maps Platform to help you look up and select an address; the venue you choose is stored with the event.

3. How we use your information

We use personal information to: create and manage your account and authenticate you; provide core features (teams, rosters, schedules, events, games, media, and social connections); send notifications and service-related emails (such as event invitations and updates); let users search for and find teams and members (we only index fields intended to be discoverable); maintain security, prevent abuse, and debug; review reports, enforce our terms, and protect users; and comply with legal obligations.

4. Legal bases (EU/UK users)

Where GDPR/UK GDPR applies, we rely on performance of a contract, consent (e.g. push notifications and processing of children's data via a parent/guardian), our legitimate interests (securing and improving the Service), and legal obligation. You may withdraw consent at any time without affecting prior processing.

We do not sell your personal information. We share it only:

With other users, as you direct — your profile, team membership, shared media, and activity are visible to others according to your role and the Service's visibility rules.
With service providers who process data on our behalf under contract: Google Firebase (authentication and push notifications), Google Cloud Platform (hosting, media storage, and async processing), Google Maps Platform (venue lookup), Amazon Web Services (Amazon SES, transactional email), and Google Analytics for Firebase (app usage analytics).
With identity providers you choose to sign in with (Google, Apple, Facebook), whose use is governed by their own privacy policies.
With our staff, for reports — reports and the content they reference are visible to our staff so they can review them. We never reveal a reporter's identity to the person they reported.
For legal reasons — to comply with law, enforce our terms, or protect users, including sharing information with law enforcement or child-protection bodies where required.
In a business transfer — as part of a merger, acquisition, or sale of assets.

6. International data transfers

Our providers may process data in the United States. Where required, transfers are protected by appropriate safeguards such as Standard Contractual Clauses.

7. Children

The Service is designed for sports teams that include minors.

Accounts for children are intended to be created and managed by a parent or legal guardian (or a verified team manager acting under parental authorization), who provides any required consent.
A parent/guardian linked to a child can access and manage that child's information. Information about a child is surfaced only to their linked parent or someone with equivalent verified authority, and to team adults strictly as needed to run the team.
We do not knowingly collect personal information directly from a child under the age of 13 without verifiable parental consent.
A parent or guardian may review, update, request deletion of, or withdraw consent for their child's information by contacting administrator@teamsports.me.

If you believe a child has provided us information without the required consent, contact us and we will delete it.

8. Data retention

We keep personal information for as long as your account is active and as needed to provide the Service. When you delete your account, we delete the personal data you own (profile, your media, and your private data) from our active systems; residual copies may persist in encrypted backups for a limited period before being overwritten, and we may retain limited records where required by law. Report records are kept for as long as needed to enforce our terms and meet legal obligations — currently up to 24 months after a report is resolved, and for a shorter period when it is dismissed.

9. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, export, restrict, or object to processing of your personal information, and to withdraw consent. You can edit your profile in the app, manage or disable push notifications in your device settings, delete your account (which removes the personal data you own), or email administrator@teamsports.me to request a copy of your data or exercise other rights, including a copy of your block list or of the reports you have made. Automated self-service export is on our roadmap; until then we handle export requests manually.

California (CCPA/CPRA) and EU/UK residents have additional rights, including the right to lodge a complaint with a supervisory authority. We do not discriminate against you for exercising your rights.

10. Security

We protect your information with industry-standard measures, including encrypted transport (TLS), authenticated APIs with per-user access scoping, owner-only rights over your media, and least-privilege access to our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Third-party services

The Service relies on and links to third-party services (such as Google, Apple, Facebook, and Google Maps). Their handling of your data is governed by their own privacy policies, which we encourage you to review.

12. Changes to this Policy

We may update this Policy from time to time. We will post the new version with an updated date and, for material changes, provide additional notice through the Service.

13. Contact us

Questions or requests about this Policy or your data: Team Sports Management Inc, administrator@teamsports.me.